Frequently Asked Questions
Everything you need to know about your APM Monaco jewelry experience.
What materials are used in APM Monaco jewelry?
Our jewelry is handcrafted using high-quality 925 sterling silver, plated with rhodium or 18k yellow/rose gold. We use hand-set cubic zirconia and freshwater pearls to ensure a luxurious finish and lasting shine.
How long does shipping take for my order?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Standard delivery usually takes 3-7 business days depending on your location, while express options are available at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unworn condition with all packaging intact. Please note that for hygiene reasons, earrings are not eligible for return unless they are defective.
Does my jewelry come with a warranty?
Yes, APM Monaco provides a 2-year international warranty from the date of purchase. This covers manufacturing defects but does not include normal wear and tear or accidental damage.
How should I care for my jewelry?
To maintain the brilliance of your pieces, avoid contact with water, perfumes, and lotions. Store your jewelry in its original pouch and clean it gently with a soft, lint-free cloth after each use.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.